Refund policy
Due to the perishable nature of our fresh beef products, we cannot accept returns once an order has shipped. However, we stand behind our quality:
- If you receive damaged or defective products, contact us within 24 hours of delivery with photos
- We'll provide a replacement or refund for any quality issues
- All beef is flash-frozen and shipped with refrigeration to ensure freshness
- Claims must be made before the product is consumed
For questions about our products, contact us at team@graceforwardfarms.com or text (620) 375 8019